Patient Access Rep. for Per Diem at Harrison Medical Center

Company Name:
Title: Patient Access Rep. for Per Diem at Harrison Medical Center
Location: Washington-Bremerton
Other Locations:
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through ourrevenue cycle management,patient communications, andvalue-based caresolutions, we empower healthcare decision makers--hospitals, health systems, physicians, self-insured employers, and payers--to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Conifer Health Solutions is currently hiring for a Patient Registration Specialist-ED.
This job is responsible for performing receptionist, registration, and clerical duties associated with patient admission and related activities in accordance with internal standards and guidelines and regulatory requirements. Work includes collecting, recording, and distributing patient demographic and financial information via the computer and manual systems. An incumbent verifies and explains authorizations and referrals for patient services. Work also includes handling cash, receiving payments from patients for hospital and medical services rendered, and recording amount received.
Work involves the application of knowledge relating to insurances and privacy/confidentiality practices, medical terminology and the patient registration process.
This job exists in multiple departments, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the natures of the work and job requirements are consistent between departments.
The following section contains representative examples of job duties that might be performed in positions allocated to this job class. Roles and responsibilities may be altered to accommodate changing business conditions and objectives as well as to tap into the skills and experience of its employees. Accordingly, employees may be asked to perform duties that are outside the specific work that is listed. It is not required that any position perform all duties listed, so long as primary responsibilities are consistent with the work as described. Performance standards developed for incumbents allocated to this job class may also contain relevant job content information and are referenced hereto.
Receives, collects, verifies, records, updates and distributes patient demographic, physician and financial information in accordance with standards and guidelines; provides payment options for services rendered, accepts payments.
Coordinates and verifies insurance benefits and eligibility on all patient accounts; explains authorizations and referrals for patient services to ensure timely payment; ensures that all documentation and verification required is documented in patient account at the time of visit.
Requests and collects monies from patients and documents accounts according to policy; enters data electronically on patient charges and orders; balances and maintains cash drawer and daily deposit.
Answers verbal and written requests in accordance with HIPAA guidelines and departmental procedures; responds to requests for patient financial information; investigates concerns/issues; and may refer customers to appropriate hospital resources.
Explains consent forms and obtains patient signatures in accordance with all applicable state and federal insurance regulations, (e. WAC, CMS, WSHA). Obtains current physician orders to accompany patient chart; receives and logs patient articles for safekeeping in accordance with internal procedures.
Performs administrative support duties including (but not limited to) meeting and greeting patients, telephone/communications escort services and hospitality assistance.
Performs related duties as required.
Education/Work Experience Requirements
High school diploma or GED required
Customer service experience
Patient admitting or registration experience preferred

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